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Renew your drivers licence

Coronavirus: Licensing - Taxis

Information and advice relating to the Coronavirus is changing on a daily basis and we advise you to keep updated on the current Government & NHS Guidance and adhere to this at all times.

Can I continue to drive as a Licensed Driver?

At present we have not been advised that Licensed Drivers must stop driving but the decision whether to continue to work is with the individual. If you are in the “vulnerable” category or have underlying health issues then you should follow the current Government & NHS Guidance.

Licensing Service

The Licensing Department continue to operate a service but in-line with current guidance we are avoiding all unnecessary face to face office contact with all members of the public.

We are currently not accepting any New Driver or Vehicle applications.  We will consider new vehicle applications should they be a replacement for accident damaged vehicles or for vehicles going off the road due to the age limits.

All other applications will still be accepted and an appointment will still need to be made with the Licensing Office. We are requiring that all documentation is sent via e-mail prior to the appointment therefore removing the need for any applicant/driver coming into the office.

We have been in contact with all of our testing stations who have confirmed that they are all at present still opening and trading for MOT and essential works.  The current situation may change with some opting to operate reduced opening hours or even implementing a full closure.  We have asked that they notify the Licensing Office before closing so we can inform the trade.

Should drivers not wish to work or want to take vehicles off the road and not submit renewal paperwork we ask that they call the office first so we can outline the process.

Current Process

  • Driver/applicant to call licensing office to make appointment as normal- 01283 508585, 508310, 508692, 508505, 508684
  • Driver/applicant will send all documents into the office e-mail address prior to their appointment - e-mail address- licensing@eaststaffsbc.gov.uk 
  • Driver/applicant will be contacted on their appointment date/time for the licensing officer to confirm all correct documentation has been received and any online checks will be carried out and any payments required will be made at this time. You will then be advised of date & time when to collect your plate/badge.
  • Any inspections that are required will be done on plate/badge collection which will be done outside the office


Information from the Department for Transport

Please see the following for information on the current situation regarding the continued working of taxis and private hire vehicles:

Taxis and private hire vehicles can continue to work. But the advice is absolutely clear - people should stay at home if possible. That is the way to save lives and protect our NHS. The public should avoid travel unless absolutely essential. The only reasons to leave our houses are set out in the government guidance.

Clearly if absolutely necessary to travel by taxi or private hire vehicle, best efforts should be used to follow the guidance as far as is practically possible, including washing your hands as soon as you get home.

Critical Worker Status

Taxi and private hire drivers should not generally be considered Critical Workers. Those undertaking Home to School transport or the transport of ‘extremely vulnerable’ people may be considered Critical Workers on a case-by-case basis. Critical Workers should also whenever possible make suitable arrangements for their children to stay at home; requests for children to attend school should be discussed with the school.”

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Other ESBC services affected by Coronavirus

Applicants for the renewal of existing Hackney Carriage and Private Hire drivers’ licences will be sent a renewal reminder approximately six weeks before their existing licence is due to expire. This is a courtesy service only and licence holders are reminded that ultimate responsibility for ensuring that their licence is renewed on time remains with them.

All applications for renewal are only dealt with in person at the Licensing Office during the allocated times. Once a licence has lapsed, it cannot technically be renewed and a new application will be required, along with all necessary documentation and fees.  A new licence will not be granted until all necessary checks have been carried out.  The applicant will not be entitled to drive during this period.

Failure to submit a new application within 1 month from the expiry date of the previous licence will result in the applicant having to undertake a new medical and CRB disclosure. The new licence will not be granted until the above checks have been carried out.

Application Procedure

All renewal applications for a driver’s licence issued by the council shall be made on the specified application form supplied by the Licensing section. The application form must be signed by the applicant in all instances. All applications for renewals must be submitted in person.  If you are not going to be able to submit your renewal in person, please inform the Licensing office on 508505.

Appendix B - Procedure for driver renewal