If you do not agree with our decision you must make your appeal in writing to us. You must state your name and address, the property address(es) to which your appeal relates, the decision you are unsatisfied with, and why you feel this decision is incorrect. If we need further information from you we will write to you about this.
We must consider your appeal and tell you our decision within two months of receiving your letter. If we agree with your appeal we will amend your council tax account and send you a revised council tax bill. If we uphold our decision we will write and tell you why. If you still believe our decision is wrong, or if we have not dealt with your appeal within the two month period, the matter will then move on to the second stage.