What if you don't pay your council tax

If you are struggling to pay your council tax bill, contact us straight away. Don't let the problem get worse.

You can contact us by:

Email: council.tax@eaststaffsbc.gov.uk

Telephone: 01283 508030 - Monday to Friday 9am to 1pm

Your council tax bill shows you what payments to make and the dates you are required to make your payment by. We must receive your payment on or by the instalment date, otherwise recovery action will be taken against you.

First Reminder

If we have not received your monthly instalment on or before the 1st of each of the months set out on your bill, we will send you a first reminder. The reminder will ask for payment within a further seven days.

If you bring your account up to date, but fall behind again, we will send you a second reminder.

Court Summons

If you don't pay or keep to an arrangement to pay, we will cancel your right to pay monthly. The remaining balance for the year will be payable immediately, and if you do not pay that balance within a certain time, you will be summonsed to appear at the magistrates' court.

Liability Order

If a court has made a liability order against you, we can take enforcement action to recover the debt.