Home > Taxis and private hire > HC/PH Going Away

HC/PH Going Away

Coronavirus: Licensing - Taxis

You should wear a face covering when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.

The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance.

Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible.


It is a condition of licence to notify us 7 days prior, by email/or in writing, if you are going away for a period of 7 days or more.  If documents become due whilst you are away they must be submitted to the Licensing Department.


There is no charge.

Submit a Going Away Form

Download and submit a going away form.


Please contact Taxi Licensing in the first instance.