Council Tax Reduction - Discretionary Payments Scheme

What is the Council Tax Reduction Discretionary Payment (CTRDP) scheme?

Council Tax Reduction Discretionary Payment are special payments paid from a separate fund and are not a form of Council Tax Reduction.

They are a way of helping you if the Council Tax reduction you get is not enough to pay your Council Tax and you are struggling to pay the remaining amount.

If you are looking for money guidance please see the Money Navigator tool for further advice.

How to claim a Council Tax Reduction Discretionary Payment

When we get your form we will look at the information you have provided and if we need more details we will write to you.

The Award

Each application is treated on its own merits. For all claims we will consider things like:

  • The amount of Council Tax you have to pay and the amount of Council Tax Reduction being received
  • Your medical condition
  • Efforts that you have made to reduce your outgoings on non-priority debts
  • Your income and expenditure
  • Your capital
  • Any debts that you have outstanding
  • Any exceptional circumstances you have

This is in accordance with our Council Tax Reduction Discretionary Payments policy.

When a decision has been made you will be notified by letter and, if successful the amount granted and the period of the award.

The Decision

If you do not agree with our decision then you can ask for us to look at your request again. A senior officer will look at your application; this is called reviewing the decision.

You can ask for a review if:

  • We have refused your request
  • We have awarded a reduced amount
  • You have been overpaid

If you do want your decision reviewed then you must contact us within one month of the decision date putting your reasons in writing