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Apply for social housing

Rented social housing in East Staffordshire

Most rented social housing in the borough of East Staffordshire (Burton upon Trent and Uttoxeter area) is owned by Housing Associations.

To apply for most social housing in East Staffordshire, you need to apply to be added to the East Staffordshire Housing Register.

To be added to the East Staffordshire Housing Register, you need to fill in an Application Form so that your circumstances can be considered in terms of the Allocations Policy.

The East Staffordshire Housing Register, and the process by which homes are let in East Staffordshire, is managed by Trent & Dove Housing

East Staffordshire Borough Council does not own any 'council housing' but it has the responsibility for the Allocations Policy, which determines the level of priority applicants have on the East Staffordshire Housing Register.

Am I eligible for social housing?

Housing Associations with housing in East Staffordshire are registered as charitable organisations and can therefore only offer tenancies to qualifying applicants including:

  • People of pensionable age
  • People registered as disabled
  • People with chronic physical or mental health problems
  • Households with a net annual income of less than around £31,000

Most people aged 16+ are eligible and qualify to join the East Staffordshire Housing Register. However, you are likely to be excluded if you have a recent history of rent arrears or antisocial behaviour.

You cannot legally hold a tenancy until you become 18. If your are under 18 you will only be allocated rented social housing if someone suitable will act as your trustee, and housing associations may also require a guarantor.

What is social housing like to rent?

  • Social housing is unfurnished. This means tenants have to provide themselves with all furnishings including white goods, curtains and often floor coverings
  • Different housing associations offer different types of tenancy e.g. starter tenancies, fixed term tenancies and assured tenancies
  • Different housing associations also charge different types of rent - 'social rent' or 'affordable rent', and there may be service charges to pay as well

How do I apply for social housing?

The way to apply for the vast majority of rented social housing in East Staffordshire is by applying to join the East Staffordshire Housing Register:

  • The only rented social housing in the borough available to new tenants who are not on the East Staffordshire Housing Register is supported housing and some sheltered housing
  • If you are an existing housing association tenant and you want to move to/ within East Staffordshire, you can join the housing register and/or register through your landlord for a mutual exchange

How do I join the East Staffordshire Housing Register?

To be added to the East Staffordshire Housing Register, you need to complete an application form and send it to Trent and Dove Housing Ltd.

Application forms for the East Staffordshire Housing Register are available:

You can either download the application form or obtain a form from the following locations:

Completed application forms must be submitted to Trent and Dove Housing Ltd.

Application Form Guidance

You will need to provide the following information with your application form for the East Staffordshire Housing Register:

  • 2 copies of identification for each adult application; one of personal identity - ideally photographic ID such as their passport or driving licence but failing that other ID such as their birth certificate, and one showing their current address (such as a utility bill or bank statement)
  • For any child in the household - evidence of receipt of child benefit or child tax credit
  • For any child included in the application to whom an applicant has significant access, evidence of this access such as a copy of legal documentation or a signed letter from the child's guardian
  • If any member of the household is reported to be pregnant, proof of pregnancy and estimated due date
  • If applicable, a fully completed and signed Landlord Reference from the applicant's current or most recent landlord and any landlords within the last 2 years
  • If applicable, evidence of the household's need to move e.g. a letter from a relevant professional

If you are unable to provide any applicable information with your application, you need to explain this in a covering letter, since applications will only be received as valid without applicable information if there is an adequate explanation.

If you need help to fill in the application form, and/or to write a covering letter, please ask at the Trent and Dove offices or visit Housing Options.

What happens to my application for the East Staffordshire Housing Register?

Trent and Dove Housing will review your application form.

If your application is successful, you will be added to the East Staffordshire Housing Register and placed in to one of four bands to reflect your level of need and housing circumstances.

Band 1 is the highest priority band, and Band 4 is the lowest.

In summary:

  • Band 1: owed a main homelessness duty by the Council; shortage of 3 bedrooms; urgent need to move because current home is severely detriment for medical, welfare or disability reasons; leaving supported housing and previously resident; leaving Care and connected to the Borough; tenant of a housing association house in the Borough and prepared to move to a flat or bungalow; tenant of a housing association home in the Borough with an adaptation you do not need.
  • Band 2: need to move to take up or retain employment; owed a lesser homelessness duty by the Council; current home is significantly detrimental for medical, welfare or disability reasons; shortage of 2 bedrooms; children aged 10+ sharing; tenant of a housing association home in the Borough with a designation you do not meet; resident child under 11 and live in a flat above first floor.
  • Band 3: resident child under 11 and do not have a garden; shortage of 1 bedroom; not a householder and aged 21+ or 18+ and working; sharing with another household and aged 25+, or a couple, or have children; would benefit from a move for medical, welfare, caring/support or disability reasons; other homeless; benefit reduction because under-occupying a housing association home in the Borough and prepared to move to a flat.
  • Band 4: you have worsened your circumstances; you have sufficient capital to purchase suitable housing or adapt your current housing; all other applicants.  

If you are added to the East Staffordshire Housing Register, you will also be told how many bedrooms you are entitled to and for what size and type of property you are eligible.

Most available properties are advertised and applicants registered on the housing register are invited to express their interest in them. This is known as Choice Based Letting.

The likelihood of you being offered a property depends on how many suitable properties become available, which properties you express interest in, the popularity of those properties, your Band and how long you have been in the Band, hence on where you come on the rank list compared to others, and whether an applicant above you accepts the property.

How long is the waiting list for social housing?

Rented social housing is almost never an immediate option.

There are usually around 2000 applicants on the East Staffordshire Housing Register seeking social housing, and around 550 homes become available each year.

The likelihood of you being offered a property depends on how many suitable properties become available, which properties you express interest in, the popularity of those properties, your Band and how long you have been in the Band, hence on where you come on the rank list compared to others, and whether an applicant above you accepts the property.

If you are at risk of losing your current home, or are homeless already, please see homelessness or contact the Housing Options team.

For alternative housing options see private renting and find a room.