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Pay your council tax by direct debit

Coronavirus: Council Tax

Council Tax payers who pay their council tax instalments over 10 months can contact us and we will extend their payments to 12 months in the financial year. Please call us on 01283 508030 or email council.tax@eaststaffsbc.gov.uk to extend your instalment payments.

Council Tax payers who receive Council Tax Reduction due to receiving low incomes will soon be entitled to a reduction in their Council Tax via the Hardship Fund recently announced by Government.

We collect Council Tax on behalf of Staffordshire County Council, Fire, Police and Parishes. It is vitally important that Council Tax payers continue to pay in accordance with the instalments shown on their bills so that local services can continue to be provided and vulnerable people in our society can be supported, especially during the current pandemic.

Direct debit is simple, quick and safe. No need to remember your payment.

There are strict guarantees with this method of payment, including advance notice of any change in the amount of your instalments. If the authority collects a payment in error, you will receive a refund immediately.

If your bill states “payment by direct debit”, your payments will be collected on the dates shown and you do not need to take any further action.

Sign up to pay by direct debit

Print off the direct debit application form, complete, sign it and return to us:

Alternatively contact our council tax team on (01283) 508030 (lines open every weekday from 9am to 1pm), and have your bank details ready or visit one of our Customer Service Centres (every Monday to Saturday) at:

  • Customer Service Centre, Market Place, Burton upon Trent, or
  • Uttoxeter Library, Uttoxeter.