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Restart grants

Coronavirus: Advice for Businesses

For an overview of what support and grants are available to business please see our Coronavirus advice page.

The Restart Grant a single one-off payment for businesses occupying a property that is assessed for business rates (i.e. there is an entry in the Rating Lists).  If the property is not assessed for business rates or the applicant is not occupying or is not trading from it on the 1 April 2021, the business will not be eligible for the Restart Grant.

Guidelines issued by the Government are available here.

This Grant is available to businesses in the Non-Essential Retail sector and those in the Hospitality, Accommodation, Leisure, Personal Care and Gym sectors.  The amount paid will depend on which sector the business is classified and the rateable value of the property as shown below:

Business Sector Type

RV £15,000 and under

RV £15,001 to £50,999

RV £51,000 and over

Application Closure Date

Final Payment Date

Non-Essential Retail




30 June 2021

31 July 2021

Hospitality, Accommodation, Leisure, Personal Care and Gym




30 June 2021

31 July 2021

Who can claim a Restart Grant?

A business that falls within one of the Non-Essential Retail or Hospitality, Accommodation, Leisure, Personal Care and Gym sectors and is occupying and trading from a property on 1 April 2021 (for which an entry exists in the Rating List) and meets all eligibility criteria as determined by the Government should qualify for a payment.

Trading is defined as:

  • The business has staff on furlough
  • The business continues to trade online, via click and collect services etc.
  • The business is not in liquidation, dissolved, struck off or subject to a striking off notice or under notice
  • The business is engaged in business activity; managing accounts, preparing for reopening, planning and implementing COVID-safe measures

You must be the Business Rates payer in order to apply and have the capacity to do so i.e. business owner, partner, company secretary/director, trustee of a charity, chair/treasurer of a not for profit making organisation.  Applications received from third parties or from those with no capacity will be declined.

Businesses that are not eligible

  • Businesses that are not within the rating system will not be eligible to receive i.e. the property is not assessed for business rates and there is no entry in the Rating List
  • The business is not occupying and trading from the property on 1 April 2021
  • The business is insolvent
    • company voluntary arrangement
    • in administrative receivership
    • liquidated
    • where a striking-off notice has been made
  • The business has already received grant payments that equal the maximum permitted Subsidy Allowances (formerly known as State Aid)

Business Sector Types

Definitions of business sector types relating to those in the Non-Essential Retail, Hospitality, Accommodation, Leisure, Personal Care and Gym sectors are shown below:

Non-essential retail: a business that is open to the public and is used mainly or wholly for the purposes of retail sale or hire of goods or services, where the primary purpose of products or services provided are not necessary to the health and well-being of the public.

Hospitality: a business whose main function is to provide a venue for the consumption and sale of food and drink

Leisure: a business that provides opportunities, experiences and facilities, in particular for culture, recreation, entertainment, celebratory events, days and nights out, betting and gaming

Accommodation: a business whose main lodging provision is used for holiday, travel and other purposes.

Gym & Sport: a commercial establishment where physical exercise or training is conducted on an individual basis or group basis, using exercise equipment or open floor space with or without instruction, or where individual and group sporting, athletic and physical activities are participated in competitively or recreationally.

Personal care: a business which provides a service, treatment or activity for the purposes of personal beauty, hair, grooming, body care and aesthetics, and wellbeing.

Examples of qualifying businesses that meet the above definitions include:

Business Sector

Examples of qualifying businesses

Non-essential retail

Betting offices

Departmental stores

Markets (other than livestock)

Sales kiosks

Showrooms, e.g. kitchen, bathroom,

tile, glazing

Tobacco and vape stores

Antiques stores

Sales offices

Travel agents

Electronic goods and mobile phone


Clothes shops

Book shops


Stationery shops

Gift shops

Make-up shops

Auction rooms

Car auction

Car showrooms

Car supermarkets

Car washes (standalone)


Sales/display/hiring Sites

Charity shops

Carpet stores

Furniture shops

Sofa shops

Homeware shops


Plant nurseries

Animal groomers

Sweet shops

Photography studios


Food courts

Public houses/pub restaurants


Roadside restaurants

Wine bars



Bingo halls

Bowling alleys

Casinos and gambling clubs


Ice rinks

Museums and art galleries

Roller skating rings

Stately homes & historic houses


Zoos & safari parks

Amusement parks

Pleasure piers


Conference centres

Exhibition centres including for use as banquet halls and other events

Wedding venues

Events venues

Heritage railways

Public halls

Night clubs & discotheques

Hostess bars

Sexual entertainment venues

Shisha bars, waterpipe consumption



Concert halls

Go kart rinks

Model villages

Tourist attractions


Miniature railways

Theme parks

Amusement arcades

including adult gaming


Animal attractions at farms

Wildlife centres

Botanical gardens


Visitor attractions at film


Soft play centres or areas

Indoor riding centres

Clubs & institutions

Village halls & scout huts, cadet huts etc.


Caravan parks

Caravan sites and pitches

Chalet parks

Coaching inns

Country house hotels

Guest & boarding houses




Holiday apartments, cottages or bungalows


Boarding houses

Canal boats or other vessels


Catered holiday homes

Holiday homes

Personal care

Spas, sauna and steam rooms

Tanning salons

Nail salons

Massage centres, massage treatments

Tattoo and piercing studios

Holistic therapy (reflexology, massage, acupuncture)

Hairdressing salons

Barbers, groomers

Beauty salons

Beauticians, aesthetics

Other non-surgical treatments

Gyms & sport

Dance schools and centres

Dance studios

Gymnasia/fitness suites

Cricket centres

Ski centres

Sports and leisure centres

Outdoor sports centres

Outdoor adventure centres

Squash courts

Tennis centres

Sports courts

Swimming pools

Shooting and archery


Driving ranges

Water sport centres

Golf courses

Examples of business that do not meet the above definitions and are ineligible to receive a Restart Grant include:

Business Sector

Examples of ineligible businesses



food retailers

food markets


convenience stores

corners shops

off licences


pharmacies and chemists,


animal rescue centres and boarding facilities

building merchants

petrol stations

vehicle repair and MOT services

bicycle shops

taxi and vehicle hire businesses education providers including tutoring services

banks, building societies and other financial providers

post offices

funeral directors

laundrettes and dry cleaners

medical practices

veterinary surgeries

pet shops

agricultural supply shops

garden centres

storage and distribution facilities


employment agencies and businesses

office buildings

automatic car washes

mobility support shops


food kiosks


businesses whose main service is a takeaway (this does not apply to business that have adapted to offer takeaways during periods of Tier 3 & 4 restrictions).


all retail businesses


coach tour operators

tour operators


private dwellings

education accommodation

beach huts.

residential homes

care homes

residential family centres

Personal care

dental services


audiology services




businesses used solely as training centres for staff, apprentices and others


businesses that only provide personal care goods, rather than services

other medical or health services, including services which incorporate personal care services, treatments required by those with disabilities and services relating to mental health

Gyms & sport

home gyms

home exercise studios

home sports courts

home sports grounds

If you are no longer entitled

You must notify the council straight away if your business is no longer eligible for a business support grant after submitting your application. This could be because the business:

  • No longer meets the eligibility criteria for this grant
  • Enters into administration or becomes insolvent
  • The business has already received grant payments that equal the maximum permitted Subsidy Allowances (formerly known as State Aid)

If your business is paid a grant that it is not entitled to the funding will be reclaimed, and any business caught falsifying their records to gain grant money will face prosecution.

Evidence and information required to support your application

You will need the following information to claim:

  • Business Rates account reference to this is a 9 character reference beginning with 8; you can find this on your annual bill
  • Business bank account details to this is the account we will pay the grant into
  • Proof of business bank account - the most recent statement or a screenshot of online banking, and must:
  • Show the business bank details – sort code, bank account number and account holders name

You must also provide any other evidence to demonstrate that you were trading on 1 April 2021 as detailed under Who can claim a Restart Grant? e.g. till receipts, sales from or deliveries to the property, appointment records, copies of receipts issued to customers, wages/salary payment to employees (including those furloughed).  You will need to upload electronic copies, scanned images or clear photos of your documents.

Unique Business Identifiers

You must provide at least one of the following unique identifiers which include the following:

  • VAT Registration Number
  • Company Registration Number
  • Charity Registration Number
  • Self-Assessment/Partnership Number
  • National Insurance Number
  • Unique Taxpayer Reference

If more than one applies, please complete for all relevant identifiers (e.g. Company Registration Number and VAT Registration Number).

Information Required by the Government

You are required to confirm which of the following ONS UK SIC codes applies to your business:

A: Agriculture, Forestry and Fishing

B: Mining and Quarrying

C: Manufacturing

D: Electricity, Gas, Steam and Air Conditioning Supply

E: Water Supply; Sewerage, Waste Management and Remediation Activities

F: Construction

G: Wholesale and Retail Trade; Repair Of Motor Vehicles and Motorcycles

H: Transportation and Storage

I: Accommodation and Food Service Activities

J: Information and Communication

K: Financial and Insurance Activities

L: Real Estate Activities

M: Professional, Scientific and Technical Activities

N: Administrative and Support Service Activities

O: Public Administration and Defence; Compulsory Social Security

P: Education

Q: Human Health and Social Work Activities

R: Arts, Entertainment and Recreation

S: Other Service Activities

T: Activities of Households as Employers; Undifferentiated Goods-And Services-Producing Activities of Households for Own Use

U: Activities of Extraterritorial Organisations and Bodies

You must also provide the following information:

  • Nature of your business – please see “examples of qualifying business” above
  • Date the business was established
  • Number of employees
  • The aggregate amount of ALL Covid-19 business grant payments received under any of the following schemes at the time your application is submitted
    • Small Business Grant
    • Retail Hospitality and Leisure Grant
    • Local Authority Discretionary Grant Fund
    • Local Restrictions Support Grant (Closed) (Addendum)
    • Local Restrictions Support Grant (Closed) (Addendum) Tier 4
    • Local Restrictions Support Grant (Closed)
    • Local Restrictions Support Grant (Open)
    • Local Restrictions Support Grant (Sector)
    • Closed Business Lockdown Payment
    • Christmas Support for Wet-Led Pubs
    • Additional Restrictions Grant

If you fail to complete the online application form in full and/or fail to submit all evidence or any of the information sought above, this will either delay the processing of the application or may it may be refused.  If refused, you will need to re-submit the application before the closing date of 30 June 2021.

Apply for a Restart Grant

Apply for a Restart Grant online

If you run a business in the and believe that you may meet the above criteria and are able to provide all the evidence and information sought by the Council please apply.

If your business has received a payment under any of the Local Restrictions Support Grant or Closed Businesses Lockdown Payment schemes and the Council believes that you occupy and are trading from the property on 1 April 2021, we aim to identify all such business and make a payment under the Restart Grant scheme automatically without the need for you to apply online.

All data supplied within the application for a Grant payment will be retained as part of the assessment process and for the purposes of providing information to the Government.  This information will be used by the Government for monitoring and evaluation purposes, as well as for prevention and detection of fraud and/or other criminal activities and for suspension and/or recovery of the grant where necessary. The Government may share information for the purpose of counter fraud activity and debt recovery with other government departments, agencies and/or local authorities.

If you are unable to apply online please call our Revenues Team on 01283 508030 between 9:00am and 1:00pm for assistance.

Receiving a grant payment when ineligible

Where a Restart Grant payment is made automatically without having re-applied, when accepting those funds you are confirming that you meet all the qualifying criteria as outlined above.  If you do not meet these conditions, you will be required to return the grant to the Council immediately stating the reason why.

If you retain a grant payment to which you are not entitled, you will be prosecuted.

How will the payments be made?

Payment will be made directly into the bank account matching the bank statement you provided with your claim. We are not able to make the payment into any other bank account or by cheque.

However, grant payments will not be made until the Council receives funding from the Government which is expected mid-April 2021.

Due of the complexity of the payment arrangements, our teams are having to manually assess each payment, so we are grateful to businesses for their patience and understanding whilst they await payments. We will process them as quickly as we can.

Subsidy Allowance limits (formerly known as State Aid)

Any business that has reached the limits of payments permissible under the De Minimis and the UK Covid-19 Temporary Subsidy Allowance Framework will not be able to receive further grant funding.

Small Amounts of Financial Assistance Allowance

Grants may be paid in accordance with Article 3.2(4) of the TCA, which enables an applicant to receive up to a maximum level of subsidy without engaging Chapter 3 of the TCA. This allowance is 325,000 Special Drawing Rights, to a single economic actor over any period of three fiscal years, which is the equivalent of £335,000 as at 2 March 20211. An applicant may elect not to receive grants under the Small Amounts of Financial Assistance Allowance and instead receive grants only using the below allowances available under this scheme.

COVID-19 Business Grant Allowance

Where the Small Amounts of Financial Assistance Allowance has been reached, grants may be paid in compliance with the Principles set out in Article 3.4 of the TCA and in compliance with Article 3.2(3) of the TCA under the COVID-19 Business Grant Allowance (subsidies granted on a temporary basis to respond to a national or global economic emergency). For the purposes of these scheme rules, this allowance is £1,600,000 per single economic actor. This allowance includes any grants previously received under the COVID-19 business grant schemes and any State aid previously received under Section 3.1 of the European Commission’s Temporary Framework across any other UK scheme. This may be combined with the Small Amounts of Financial Assistance Allowance to equal £1,935,000 (subject to the exact amount applicable under the Small Amounts of Financial Assistance Allowance using the Special Drawing Right calculator).

COVID-19 Business Grant Special Allowance

Where an applicant has reached its limit under the Small Amounts of Financial Assistance Allowance and COVID-19 Business Grant Allowance, it may be able to access a further allowance of funding under these scheme rules of up to £9,000,000 per single economic actor, provided the following conditions are met:

  1. The Special Allowance covers only the applicant’s uncovered fixed costs incurred during the period between 1 March 2020 and 31 March 2022, including such costs incurred in any part of that period (‘eligible period’);
  2. Applicants must demonstrate a decline in turnover during the eligible period of at least 30% compared to the same period in 2019. The calculation of losses will be based on audited accounts or official statutory accounts filed at Companies House, or approved accounts submitted to HMRC which includes information on the applicant’s profit and loss;
  3. ‘Uncovered fixed costs’ means fixed costs not otherwise covered by profit, insurance or other subsidies;
  4. The grant payment must not exceed 70% of the applicant’s uncovered fixed costs, except for micro and small enterprises (for the purposes of this scheme defined as less than 50 employees and less than £9,000,000 of annual turnover and/or annual balance sheet), where the grant payment must not exceed 90% of the uncovered fixed costs;
  5. Grant payments under this allowance must not exceed £9,000,000 per single economic actor. This allowance includes any grants previously received in accordance with Section 3.12 of the European Commission’s Temporary Framework; all figures used must be gross, that is, before any deduction of tax or other charge;
  6. Grants provided under this allowance shall not be cumulated with other subsidies for the same costs.

Can I claim for more than one property?

You can claim for any property where you are the Business Rates payer, provided the business meets the eligibility criteria and doesn't exceed Subsidy Allowance limits.

When does the Restart Grant scheme close?

The Government has mandated that the closing date for all applications is 30 June 2021 and that payments to qualifying businesses must be made not later than 31 July 2021.

Any applications received after 30 June 2021 will not be considered.