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Coronavirus: Impact on ESBC Services

Last updated 10:00 9th February 2022

This page will post updates on East Staffordshire Borough Council services affected by the Coronavirus. Please see our dedicated page for business support and advice.

Bulky Waste Collection

The Council will not collect any items from a property if any members of the household have symptoms of Covid-19.

Customer Service Centres

The Customer Service Centres in Burton and Uttoxeter are currently closed due to Covid-19.

Leisure Centres

Meadowside, Uttoxeter and Shobnall Leisure Complex are open. Please see the Everyone Active website for more information.

Licensing - Taxis

You should wear a face covering when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.

The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance.

Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible.

Only travel into, out of and within areas under local lockdown  if your travel is essential.

Parks and Open Spaces

All outdoor sports facilities, outdoor gym facilities, parks and children’s play areas are open in accordance with COVID-19 restrictions.


The Planning and Local Land Charges department are currently working off site. The preferred method of contact is via email at dcsupport@eaststaffsbc.gov.uk(link sends e-mail).

Planning Enforcement

Officers have considered our approach to planning enforcement. We will continue to acknowledge and investigate all formal complaints that are received in writing/e-mail (not anonymous). We would however request full details of the alleged breach of planning control with evidence using photographs of the building or details of the use eg. times/frequency a use is occurring,  further formal enforcement action is discretionary to the LPA.  Our current policy is to investigate all reported matters following a desktop triage process but it is recognised that we could change our policy to reduce what we investigate.  

It is acknowledged that there will be ongoing enforcement matters which we might need to tolerate for a temporary period because of the current situation - we should not force people to move or travel.  A pragmatic approach will be required.

A Written Ministerial Statement was published on Friday 13 March which urges local planning authorities to apply pragmatism to the enforcement of restrictions on food and other essential deliveries at this time. Local planning authorities should also use their discretion on the enforcement of other planning conditions which hinder the effective response to COVID-19.  

Furthermore, the government has relaxed planning regulations allowing cafes and restaurants to offer take-away facilities.

It is considered that we could reduce the complaints that are formally registered for a temporary period whilst we are dealing with the pandemic by not registering certain breaches for example:

  • Breaches of planning conditions relating to delivery times to essential businesses
  • Changes of use of cafes/restaurants to take-aways
  • Householder development (unless the person reporting demonstrates significant harm)
  • Breaches of construction traffic management plans (unless the person reporting demonstrates significant harm)
  • Adverts

 In other cases, please consider that there may be a delay in dealing with the matter.

Public Toilets

ESBC public toilets are now open.

Selective Licensing Scheme

East Staffordshire Borough Council has announced that it has paused its proposed Selective Licensing Scheme due to the coronavirus outbreak. The announcement follows guidance issued by the Ministry of Housing, Communities and Local Government on 28th March that selective licensing schemes that are not yet in force should be paused.

A ten week consultation on the proposal was launched on 20th January 2020, in which people who are likely to be affected were encouraged to make representations on the proposal.

The consultation closed on 30th March 2020 and following government advice for selective licensing schemes that are not yet in force to be paused, a decision has been made to pause the proposal at this stage.

A meeting has been requested by Landlords who wish to speak to Leaders of the Council about the proposal, however due to restrictions imposed by the Covid-19 outbreak, the Council is unable to arrange this at the current time.

Councillor Bernard Peters, Deputy Leader for Regulatory Services and Community Support, said: “Having received Government guidance, the Council is now in a position to be able to pause the proposed Selected Licensing Scheme. This will give the Council the opportunity to meet with landlords once social distancing restrictions and have been lifted and the Selective Licensing Process can recommence. The date and location of this will be communicated once confirmed.

“Although the consultation period has ended, it has been confirmed that this meeting will be included with all the other consultation responses and representations made during the consultation period, to form a consultation response document. This will be in the form of a summary of responses received and will demonstrate how these have either been acted on or not, giving reasons, and will be made available to the local community.”