Who complained?

• Residents at the Partners and Communities Together Meeting (PACT)

What were the problems?

• Residents of Blackpool Street complained because students attending Burton College were parking in the street, preventing residents parking near to their homes. Although, residents were understandably upset, students were parking legally and had every right to park there.

What did we aim to do?

• Work with residents and students to try and find a solution.
• Reduce parking problems for residents.
• Stop vigilante resident threats and attacks on students.

What actions were taken?

• Co-ordinated a meeting with PCSO’s and one of the Vice Principals at Burton College.
• PSCO’s arranged a letter drop requesting residents park sensibly.
• PCSO’s affixed a notice to vehicles that could have been parked better.
• PCSO’s took appropriate action when vehicles were found to be parked illegally.
• A Committee is to be set up by the College and residents can attend a meeting and raise any concerns they have about students who attend the College or any other issues relating to the College.
• A member of the College staff will now be working with the local bus company to improve accessibility to bus services and negotiate a reduced rate for students. Both of these will hopefully encourage students to use the bus service as opposed to their own vehicle, as it will be cheaper.

What were the outcomes?

• Residents were assured they had been listened to.
• Built up a new partnership with a Vice Principal of the College. 
• Vice Principal attended the PACT meeting and personally fed back to residents on what he intended to do to reduce the parking problem, and agreed to attend future meeting to continue updating. He also offered the use of the College to host a meeting.
• Regular monitoring by PCSO’s to try and avoid any further problems.
• A new opportunity was created for residents to be involved in improving community relationships.
• Environmental improvement will hopefully be achieved by a more accommodating bus service and a reduction in fares.
• College to develop Travel Plan in conjunction with ESBC Pollution Team.
• No cost involved.

• Local Councillor

What were the problems?

• Council owned land that became derelict following the death of the tenant living on the land
• Land was already a mess after years of the occupant collecting all sorts of items
• Local Councillors had previously used WASP money to clear the land, but further work was required
• Fly-tipping
• Drug taking

What we did?

• Worked with the Local Councillor to agree an action plan
• Identified contractors and implemented the action plan

What actions were taken?

• Dead trees were felled
• Land was further cleared of embedded glass and other materials

What were the outcomes? 

• Reducing ASB (fly-tipping and drug taking) by improving visibility with the tree felling and clearing the land of rubbish and debris
• Effective use of Community Funding to improve the local area for residents
• Environmental and visual improvement
• Partnership Working with Councillor, Open Spaces Team, Contractors and Executive PA

Next steps?

• To identify further funding to landscape the area and complete the project