The Council can deal with all different types of noise pollution from commercial, domestic and entertainment sources.
Unwanted noise can be annoying and stressful. As defined by law, noise emitted from premises so as to be prejudicial to health or a nuisance is addressed under the Environmental Protection Act 1990 as a Statutory Nuisance.
Commercial Noise - Noise from industrial / commercial premises can be from vehicles, general banging, clattering, operational activity or even the site radio. This can cause noise disturbance particularly if there are residential homes near by or activity continues through the night.
It is not always possible for a site to reduce noise, sometimes they are doing as much as they can. However we can investigate these complaints under the Environmental Protection Act and take action where necessary. Restrictions may also be in place through planning conditions on certain premises.
Construction Site Noise - A certain amount of noise from construction sites is to be expected and to a certain extent tolerated. However, contractors and developers must work in line with a code of practice.
We are only likely to investigate a case if we feel that this code is being breached or not being followed at all. Restrictions may also be in place from planning to control the working hours on the site.
Domestic Noise - Noise from domestic premises is the biggest source of nuisance complaints. Domestic noise complaints cover a wide range of activities, the most common are amplified music and barking dogs. Please note that if you have any concerns over the welfare of an animal, you will need to contact the RSPCA directly. See link below for help and advice;
Notify the RSPCA if you think a dog may be in distress.
Noise is not always completely preventable, for example, it is not unreasonable to do DIY in your home, however it is important to be considerate to your neighbours.
Most people like entertainment and enjoy watching the television or listening to music, but as peoples tastes differ, it is important to think of your neighbours particularly at night when the noise can be more disturbing.
Entertainment Noise - Entertainment from pubs and clubs can make a positive contribution to the community, however it can be a source of noise nuisance.
This type of noise should not stop residents enjoying their own entertainment within their home. It is the responsibility of the licensee to ensure noise from their premises does not affect neighbours.
Learn more about Statutory Nuisance
Further information on our complaints procedure can be found in our Advice Leaflets
Alternatively, please check the links at the left hand side of the page for further information, or click here to return to the Pollution homepage.