Mediation

Before making a formal complaint, it may be worth considering mediation as an alternative route.

It involves both sides of a dispute meeting with an independent 'Mediator' who specialises in this area, with the intention of helping both sides reach an amicable agreement.

This route can be very successful in solving problems. Please see our list of local mediation services.

Learn more about Statutory Nuisance

Further information on our complaints procedure can be found in our Advice Leaflet

Alternatively, please check the links at the left hand side of the page for further information, or click here to return to the Pollution homepage.