Online: Click here to pay your parking ticket online
By Post: PO BOX 2156, Stoke-on-Trent, ST4 4WH
Cheques/Postal orders should be made payable to East Staffordshire Borough Council.Your name, address penalty charge notice number MUST be written on the reverse of the cheque/postal order.For Debit/Credit card payments please complete the slip at the bottom of the penalty charge notice and forward to the above office.NO receipt will be issued unless a stamped addressed envelope is enclosed.
By Telephone: Payments can be made by debit/credit card by telephoning 01283 563713
In Person: Customer Services Centre, Market Place, Burton upon Trent between the hours of 9.00am to 5.00pm, Monday to Friday
Policy for processing a parking ticket
If you have lost your parking ticket you will need to contact the customer service centre and provide them with your vehicle registration number on 01283 508000
Our Civil Enforcement Officers cannot cancel a ticket. If you think you have been issued one unfairly you can only challenge the decision by writing to:
Parking Services,PO BOX 2994Stoke on TrentST4 9FG
Please supply any supporting evidence, your penalty charge number (the number which begins with ZE on your ticket), and your full postal address.