Our website contains lots of housing advice - see the list of pages on the left of the screen.
On-line advice is also available from housing charity Shelter here.
However please get in touch if you need or want to speak to someone or if you have a specific question:
For questions and advice about your housing needs including:
- Tenants’ rights and rights of occupation.
- Leaseholders’ rights and service charges.
- Harassment and illegal eviction.
- How to deal with possession proceedings.
- Rights to housing related benefits and how to make claims.
- Current rent levels.
- How to retrieve rent deposits.
- Rent and mortgage arrears.
- How to manage debt.
- How to avoid homelessness.
- The availability of accommodation.
- How to obtain accommodation in the private rented sector.
- How to apply for social housing.
- What to do if you are homeless.
contact our Housing Options service
- Tel or text 01283 508120
- Email your question to housingoptions@eaststaffsbc.gov.uk
- See us the Customer Service Centre in Burton
- Speak to us from the Customer Service Centre in Uttoxeter
For questions and advice about housing conditions including:
- Facilities and disrepair
- Overcrowding
- Nuisance from empty homes
- Management of houses in multiple occupation
- Shared private residential drains and sewers
- Disabled adaptations
- Licensing of large houses in multiple occupation
- Licensing of caravan sites
- Home energy efficiency
contact our Housing Standards team
- Tel (01283) 508680
- Email housing@eaststaffsbc.gov.uk
- Visit the Council’s Customer Service Centres at Market Square Burton and Uttoxeter Library
- Write to: Housing Standards, Town Hall, Burton upon Trent, Staffordshire, DE14 2EB