If we have not received your monthly instalment on or before the 1st of each the months stated on your bill, we will send you a reminder. The reminder will ask for payment within a further seven days.
Please note that the payment must reach us within that 7 days.
Frequently asked questions:
- What will happen if I do not pay the reminder within the stated time?
We will cancel your right to pay monthly, the remaining balance for the year will be payable immediately, and if you do not pay that balance within a certain time, you will be summonsed to appear at the Magistrates Court.
- What if I have an outstanding appeal against valuation?
Payments should still be made in accordance with your instalment schedule.
- I have a query regarding liability/change of circumstances?
Please contact the Business rates Section immediately on one of the numbers below Or call in to the Customer Services Centre at Burton Market Place or Uttoxeter Library.
- I am unable to pay the amount requested in the reminder?
We may be able to consider a repayment agreement subject to Court action and financial status. Please contact Customer Services on one of the numbers below Or call in to the Customer Services Centre at Burton Market Place or Uttoxeter Library.
- How and where do I pay?
See the how to pay page.
You will only get one reminder of late payment in any financial year. If you pay that reminder on time, but then don’t pay on time in any of the remaining months, we cancel your right to pay by monthly Instalments, and send you a “final notice” requesting the remaining balance for the year is paid within a seven day period. For further information please contact:
Revenues Team
PO Box 8045
Burton upon Trent
DE14 9JG
Telephone Nos: Repayment Enquiries: (01283) 508859, 508380, 508390, 508364
Billing Enquiries: (01283) 508416, 508417, 508418